Frequently askedquestions
Answers to the questions we hear most about garage door repairs, new door installation, openers and springs, including how long the work takes and how pricing works.
How do I know if my garage door needs repairs?
If your garage door is making unusual noises, opening or closing slowly, or if it stops working altogether, these are clear signs that repairs may be necessary. Additionally, if the door is off its tracks, the springs are broken, or the remote isn’t functioning, it’s time to call a professional for an inspection and repair.
We pride ourselves on providing thorough inspections to accurately diagnose issues and offer reliable repair solutions. Our team has the expertise to handle any type of garage door problem, and we ensure that every repair is done efficiently and effectively, restoring your door to perfect working condition.
How long will it take to repair or install a new garage door?
The time it takes to repair a garage door depends on the complexity of the issue, but most repairs are completed within a few hours. Installing a new garage door typically takes anywhere from a few hours to a day, depending on the type of door and the condition of the existing setup.
We understand the importance of your time, which is why we prioritize quick yet high-quality work. Our experienced team is highly efficient and committed to completing both repairs and installations within the agreed-upon timeframe, ensuring minimal disruption to your daily routine.
What type of garage doors do you offer for installation?
We offer a variety of garage doors, including traditional steel, wood, aluminum, and modern options with insulated features. We can help you choose the best door that fits your needs based on style preferences, durability, and budget.
We are proud to offer an extensive selection of top-quality garage doors to meet every customer’s unique preferences and needs. Our knowledgeable team will guide you through the selection process and provide expert recommendations to ensure you make the best choice for your home and budget.
Are your technicians licensed and insured?
Yes, it’s crucial to hire a licensed and insured professional for garage door repairs and installations to ensure your safety and the quality of work. This ensures that any work performed is up to code and that you are protected in case of any accidents during the project.
We take safety and professionalism seriously, which is why all of our technicians are fully licensed and insured. You can trust us to complete all work with the highest level of care and responsibility, giving you peace of mind that your garage door is in expert hands.
How much will it cost to repair or replace my garage door?
The cost of repairs or replacement can vary depending on the specific problem, the type of door, and the materials used. We’ll provide an estimate before any work begins, and we aim to offer competitive pricing without compromising on quality.
We believe in transparent pricing and never surprise our customers with hidden fees. Our team provides detailed, upfront estimates, so you know exactly what to expect. With our competitive rates and commitment to quality, we ensure you get the best value for your investment, whether it’s a repair or a complete installation.
Is it safe to replace a garage door spring myself?
No. Garage door springs hold the weight of the door under high tension, and the cables and brackets attached to them carry the same load. A slip while winding or unhooking a spring can release that energy in an instant. Spring work is a job for a trained technician with the right tools.
Garage door acting up?
Book online in a few steps, or call and tell us what the door is doing. We serve the entire Huntington area and surrounding cities.
What is the difference between torsion and extension springs?
Torsion springs sit on a steel shaft above the door and twist to help lift it. Extension springs run along the horizontal tracks on each side and stretch as the door closes. Extension springs should always have a safety cable running through them so a broken spring cannot whip loose.
Why does my garage door reverse before it reaches the floor?
The most common cause is the safety reverse sensors, the small photo eyes near the bottom of each track. If they are dirty, knocked out of line, or blocked, the opener will not let the door close. A door that reverses right as it touches the floor can also point to a limit or force setting on the opener that needs adjustment.
How often should I lubricate my garage door?
A light lubrication of the rollers, hinges, bearings and springs a couple of times a year keeps a door quieter and smoother, and before winter is a good time for one of them. Use a lubricant made for garage doors, and do not grease the inside of the tracks, since that collects dirt.
Is a belt drive or chain drive opener better?
Both work well. A chain drive is durable but louder. A belt drive runs much quieter, which matters if there is a bedroom or living space next to or above the garage. The right choice depends on your door, your garage and how much noise you mind.
How can I tell if my garage door is balanced?
Close the door, pull the emergency release to disconnect the opener, and lift the door by hand to about halfway. A balanced door stays put. If it drops or rises on its own, the springs need adjustment by a technician. Reconnect the opener before you use it again.
Should I get an insulated garage door?
If your garage is attached, has a room above it, or you spend time in it during cold months, an insulated door helps the space stay more comfortable and quieter. Insulated doors are also usually stiffer and more resistant to dents than single layer doors.
Still have a question?
If your question is not answered here, the service pages go into more detail on how each job works.
- Garage door repair covers springs, tracks, cables, sensors and openers, and how we diagnose a door.
- Garage door installation walks through steel, wood, aluminum and insulated doors, and installation of a door you already bought.
- Garage door opener repair and installation explains common opener problems and our Wi-Fi belt drive openers with two remotes.
- Garage door spring repair and replacement explains torsion and extension springs and why spring work is never a DIY job.
We service the Huntington area and surrounding cities, for homes and businesses. Ready to get on the schedule? Book online or call (304) 553-6862.